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BETTER SOLUTIONS
FOR YOUR BUSINESS
DELTACOMM'S ability to provide our customers with a variety of industry specialised products is best summed up by our company slogan;
"Better Solutions for YOUR  business"
Unit 55/193 Hartley Street
P.O BOX 217, CAIRNS QLD 4870
Tel:
+61 7 4035 0600
Fax:
+61 7 4035 5700

Deltacomm commenced operation on the 4th of July 1994 with its core business being the supply, installation and maintenance of Office Telephone Systems. Since that time the company has installed over 900 telephone systems from Cardwell in the south, to Thursday Island in the north and west to the gulf.

Since then Deltacomm has become the largest regional dealer in Queensland, holding the only Telstra Gold Partner status north of Toowoomba. Deltacomm can provide CPE, or Customer Premises Equipment, which allows your organisation to purchase equipment and pay it off on your Phone Bill. Not only do we provide CPE but as Telstra Gold Dealers we can enhance the operation of your office equipment by providing the right network solution whether Voice and/or Data services are required. Also our relationship with Telstra Country Wide is second to none so if a business has network carrier service issues then we can liaise with Telstra Country Wide on their behalf.

DELTACOMM has won numerous NEC national, state and regional awards for sales and service to the far north coast region. We are also the exclusive NEC NECARE service agents and provide 24hour 7 days per week service to most of the major resorts in the region.

Deltacomm expanded its business operations to include other "allied" products which are Data, Vision, Wireless and Point of Sale. Investing in training and experienced staff has allowed Deltacomm to provide complete professional and speciliased solutions to our existing and new clients.

 

List below is a general listing of products/technologies that we actively market and sell:
  • KTS (Key Telephone Systems) telephone systems up to 20 lines and 50 telephones
  • PABX (Private Automatic Branch eXchange) telephone systems from 20 lines and 50 phones up to 40,000 lines and phones
  • Voicemail products, similar to mobile phone voice messaging only located on the office telephone system
  • ACD (Automated Call Distribution) services used in small to medium Call Centre applications where a high volume of calls need to be dealt with quickly and efficiently
  • CTI (Computer Telephony Integration) using a PC to make and receive calls through the telephone system
  • Telephone Accessories such as basic single line phones, Answering Machines, Headsets, Advertising On Hold and Payphones
  • CAAB (Call Accounting and Billing) software keeping a record of incoming and outgoing calls made by staff or customers
  • Telstra Network Voice Services - as a Telstra approved dealer Deltacomm can arrange the connection of new services and relocation and/or upgrading of exisitng services

  • Computer based POS (Point of Sale) systems for Restaurants, Hotels and Retail business
  • Touch Screen POS terminals (desktops and handheld devices)
  • POS Printer and Bar Code Scanners

  • Digital Computer based CCTV (Closed Circuits TV Systems) for Restaurants, Hotels and Retail Business
  • Video Intercom Systems
  • Video Conferencing Systems
  • Data & Video Projectors

  • Network Data Servers catering for small business with light redundency to corporate size fully clustered and redundant servers
  • Network Equipment and Software using industry proven manufactures with highly configurable interfaces that allow for future expansion
  • Workstation and notebook computers with corporate level reliability
  • Printers for business to corporate level printing solutions
  • Public internet access solutions suited to the hospitality industry
  • Telstra Network Data services - as a Telstra approved dealer Deltacomm can arrange the connection of ADSL Broadband and other Data services and relocation and/or upgrading of existing services

  • DECT (Digital Enhanced Cordless Technology) wireless business telephone systems
  • In-House pocket paging systems
  • Nurse call systems
  • Wireless Data for local and wide area computer networks, including public internet hotspots

  • Service and Maintenance of all Voice, Data, POS, CCTV and Wireless products
  • Voice & Data Network consultancy including designing "client specific" Managed Service Packages
  • Stock of Critical spare parts for maintenance customers
  • End user training on all products
  • Data and Telephone Cabling
  • Relocation of existing systems
NEC Australia Pty Ltd   |  Telstra Communications and Data 
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